Conditions Générales de Vente (CGV)
Last updated: August 10, 2025
Seller Information
The online store AlixFurniture is operated by an independent merchant located in France.
Contact email: info@alixfurniture.shop
Product Information
We strive to provide accurate and detailed descriptions of all products.
Product images serve illustrative purposes and may differ slightly from the actual items.
Minor discrepancies or changes do not constitute grounds for complaint.
Pricing and Taxes
All prices shown are in euros (€), inclusive of all applicable taxes (TTC).
Shipping costs may be included in the price or calculated separately during checkout.
Prices are subject to change without prior notice, but orders confirmed will be billed at the price valid at the time of order confirmation.
Order Acceptance
By placing an order, you confirm your acceptance of these terms and conditions.
Order confirmation will be sent via email.
We reserve the right to cancel or refuse orders due to stock unavailability, suspected fraud, or previous disputes.
Payment Terms
Full payment is required when placing the order.
We accept payments securely via PayPal.
No banking details are stored by the seller.
Shipping and Delivery
Deliveries are made within mainland France only.
Orders are processed within 1 to 3 business days and shipped within 5 to 7 business days.
You will receive a tracking number by email once your order ships.
If delays occur, we will notify you promptly.
Withdrawal and Returns
You have a right to withdraw from your purchase within 30 days of receipt, according to Article L221-18 of the French Consumer Code.
Returned goods must be in their original packaging and condition, allowing for slight use comparable to trying the product in-store.
Return shipping costs are borne by the customer except for defective items or seller errors.
Please contact us at info@alixfurniture.shop before returning any products to obtain return instructions and the appropriate return address. Unauthorized returns may not be accepted.
Items Excluded from Return
The following cannot be returned:
- Customized or personalized products
- Gift cards
Liability and Warranty
The seller is not liable for damages resulting from misuse of the product.
The buyer is responsible for providing accurate and complete shipping information.
Intellectual Property Rights
All content on this website is the intellectual property of AlixFurniture Store unless otherwise stated.
Unauthorized use, copying, or reproduction is prohibited.
Data Privacy
Personal data collected is handled in accordance with GDPR regulations.
Refer to our Privacy Policy for more information.
Governing Law and Dispute Resolution
These terms are governed by French law.
In case of disputes, we encourage amicable resolution first.
If unresolved, disputes fall under the jurisdiction of French courts.
Customer Support
For questions or assistance, please contact us:
Email: info@alixfurniture.shop
Phone: +33 1 46 24 44 92 (Monday to Friday, 9am–5pm)